Effective Date: September 24, 2025
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and All About Cleaning ("Company," "we," "our," or "us") regarding the use of our cleaning services in the Kansas City area. By scheduling, booking, or using our services, you agree to be bound by these Terms.
All About Cleaning provides professional residential and commercial cleaning services in Kansas City, Missouri, and surrounding areas. Our services include but are not limited to:
All service requests must be made through our authorized booking channels (phone, website, or approved platforms). Service requests are subject to availability and confirmation by our team.
Changes to scheduled services must be made at least 24 hours in advance. Same-day changes may be accommodated based on availability but are not guaranteed. Reasonable notice for cancellations helps us maintain efficient scheduling for all clients.
You are responsible for providing safe and reasonable access to the property during scheduled service times. This includes:
Service rates are determined based on property size, cleaning requirements, frequency of service, and specific client needs. All pricing is provided in advance and agreed upon before service delivery.
We accept payment through various methods including cash, check, and electronic payments. Payment terms will be specified in your service agreement and may vary based on service type and frequency.
Late payments may result in service suspension and additional fees. Continued service depends on maintaining current payment status.
We reserve the right to adjust pricing with reasonable advance notice. Existing clients will receive notification of price changes before they take effect.
We stand behind the quality of our work and offer a satisfaction guarantee. If you are not satisfied with our service, please contact us within 24 hours of service completion to address any concerns.
If you are not satisfied with the initial cleaning, we will return to address specific concerns at no additional charge, provided you notify us within the specified timeframe.
Our team follows established cleaning protocols and safety procedures. Service quality may vary based on property conditions, accessibility, and specific requirements discussed in advance.
To ensure efficient and thorough cleaning, clients should:
Clients must inform us of any hazardous conditions, special requirements, or unusual circumstances that may affect service delivery or team safety.
Clear communication regarding expectations, special requests, and any changes helps us provide the best possible service.
All About Cleaning maintains comprehensive liability insurance and bonding coverage. Our team members are covered under our insurance policies during the performance of their duties.
Our liability is limited to the cost of the cleaning service provided. We are not responsible for:
Any damage claims must be reported within 24 hours of service completion. We will investigate all legitimate claims and work toward fair resolution.
Clients may cancel services with appropriate notice:
We may need to cancel or reschedule services due to weather conditions, emergencies, or unforeseen circumstances. We will provide as much advance notice as possible.
If our team arrives for a scheduled appointment and cannot gain access to the property (when access was expected to be provided), a service fee may apply.
Clients may terminate regular cleaning services with reasonable notice. Final payment for services rendered is due upon termination.
We reserve the right to terminate services for:
We respect your privacy and maintain confidentiality regarding your personal information, property details, and home security measures.
Our team members are trained to maintain professional conduct and respect client privacy at all times. Any concerns about staff behavior should be reported immediately.
We maintain security protocols for handling keys, access codes, and other sensitive information. All staff members undergo background checks and training.
Neither party shall be liable for any delay or failure in performance under this agreement if such delay or failure results from circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, pandemic restrictions, or other unforeseeable events.
We encourage direct communication to resolve any concerns or disputes. Most issues can be resolved through open dialogue and mutual understanding.
Any formal disputes will be resolved according to Kansas and Missouri state laws, as applicable to the service location.
If direct communication does not resolve disputes, both parties agree to attempt mediation before pursuing legal action.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.
For significant changes that materially affect your rights or obligations, we will make reasonable efforts to notify clients in advance.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri and the State of Kansas, depending on the location where services are provided, without regard to conflict of law principles.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms and Conditions, together with any service agreements and invoices, constitute the entire agreement between you and All About Cleaning regarding our services.
For questions about these Terms and Conditions, service inquiries, or to report concerns, please contact us:
All About Cleaning
Kansas City, MO
Phone: (913) 206-4119
Website: Contact Form
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have the authority to enter into this agreement on behalf of yourself or the property owner.
We appreciate your business and look forward to providing excellent cleaning services that exceed your expectations.
Last Updated: September 24, 2025
